Ubigi vs UPeSIM: Who Offers the Best Travel eSIM?

With the rise of eSIM technology, it’s now possible to instantly purchase and activate a SIM card on your smartphone. This allows you to download multiple eSIM profiles onto a single device and switch between plans as needed. This technology, initially adopted by telecom operators for distributing standard plans, has also given rise to new offerings like travel eSIM plans. These data plans allow you to connect to local networks in any country without needing to change your main plan or purchase a physical SIM card. Are you considering this solution for your next trip? We’ll help you choose between Ubigi’s and UPeSIM’s travel eSIM plans!

Ubigi vs UPeSIM: Who Has the Best eSIM Offers?

Both Ubigi and UPeSIM provide a wide range of travel eSIM plans, covering numerous destinations and offering various validity periods.

Ubigi Internet Plans

Ubigi offers three types of eSIM plans: one-time offers, monthly auto-renewal plans, and annual plans. The one-time plans are available for 1, 7, 15, or 30 days, catering to most travel needs. Different amounts of data are available for each validity period.

These data packs are available in over 200 countries worldwide. For example, Ubigi’s plans available in China include:

7 days, 1 GB for €5
7 days, 10 GB for €19
30 days, 3 GB for €10
30 days, 10 GB for €21

Additionally, Ubigi offers regional and global plans that allow coverage across multiple countries or worldwide connectivity for a set period.

UPeSIM International Plans

UPeSIM’s eSIM plans cover over 200 destinations worldwide. They are available in durations of 7, 10, or 30 days, with a set amount of data for each duration:

7 days: 1 GB
10 days: 5 GB
30 days: 10 GB

While the data amount remains the same across countries, the price varies depending on partnerships with local operators.

For example, here are UPeSIM’s plans available in China:

7 days, 1 GB for €4.99
10 days, 5 GB for €9.99
30 days, 10 GB for €19.99

In addition to country-specific plans, UPeSIM also offers regional eSIM plans for Asia, Africa, Latin America, and Europe.

Conclusion

Both Ubigi and UPeSIM offer extensive destination coverage, but they operate differently. Ubigi provides a varied range of plans and data amounts depending on the country, while UPeSIM offers three consistent and simple plans that are available in all countries in its catalog. This makes UPeSIM easier to understand, more affordable, and more transparent.

Ubigi vs UPeSIM: Which Is Easier to Use?

Whether for tourism or business, no one wants to be without the internet while traveling abroad. Let’s compare the user experiences offered by Ubigi and UPeSIM!

How to Install and Use an Ubigi eSIM?

Ubigi distributes its travel eSIMs via its website (or web app) and a mobile app available for iOS and Android.

To install an eSIM purchased through the website, locate your order confirmation and scan the QR code included using your smartphone. The eSIM is activated during the setup process.

To install an Ubigi eSIM via the mobile app, download the app on the device you wish to connect, subscribe to a plan, and the eSIM profile will be automatically downloaded and activated after payment.

An internet connection is required to activate an Ubigi eSIM, but not for recharging. While traveling, you can share your 4G or 5G connection across multiple devices.

How to Install and Use a UPeSIM eSIM?

UPeSIM also allows users to subscribe to plans through its website and mobile app.

Via the UPeSIM.com website, simply select your plan, confirm your order, and scan the QR code received via email to configure and activate your eSIM.

Through the UPeSIM mobile app, available for iOS and Android devices, choose your plan and confirm your order to directly install your eSIM on your smartphone.

An internet connection is required for the transaction, and eSIM activation happens automatically after the download. It’s best to activate your plan the day before or on your departure day to enjoy internet connectivity immediately upon arrival at your destination.

Conclusion

Both Ubigi and UPeSIM offer their customers easy ways to download their eSIMs. Installation via QR code is straightforward, while app-based setup is quick and user-friendly. Both providers offer video tutorials to assist with setup, and customer support is available in case of difficulties.

Ubigi vs UPeSIM: Who Offers the Best Customer Support?

Whether it’s during the purchase, setup, or use of an eSIM, it’s always reassuring to have reliable assistance in case of issues—especially when you’re on the other side of the world. Let’s compare Ubigi’s and UPeSIM’s customer support.

Ubigi Customer Support and Reviews

Ubigi’s customer support is accessible via chat, an online form, or email. The form is available when no advisors are online, but response times can be highly variable. Support is offered in multiple languages, even when speaking with an advisor.

Customer feedback on Ubigi’s support is mixed. Many report that it is very difficult to directly reach an advisor, and the main solution is often to wait for email responses, which can be lengthy. Customers who faced connectivity issues often received no help or compensation and had to purchase another SIM elsewhere.

However, Ubigi has relatively good app store ratings: 4.1 on Google Play and 4.7 on the Apple App Store. While the service itself is well-regarded, the customer support falls short.

UPeSIM Customer Support and Reviews

UPeSIM’s customer support is available via chat, an online form, and email. The chat feature allows direct communication with an advisor, while the form guarantees a response within 15 minutes. Support is also offered in multiple languages for smoother interactions.

Customer reviews for UPeSIM’s support are overwhelmingly positive, highlighting quick response times and effective assistance. Advisors are described as knowledgeable and helpful, providing simple solutions to connectivity and setup issues.

UPeSIM has consistently high app store ratings: 4.8 on both Android and iOS. In addition to its responsive support, UPeSIM is praised for its network quality and the ease of using its eSIMs.

Conclusion

In terms of network quality, services, and support, UPeSIM outperforms Ubigi. This is largely due to the availability of its advisors, who resolve most issues within minutes.

Ubigi vs UPeSIM: Advantages and Disadvantages

Feature	Ubigi	UPeSIM
Countries Covered	200+	200+
Plan Types	1, 7, 15, 30 days; monthly and annual plans	7, 10, or 30 days
Multi-Destination Plans	Yes	No
Data Options	1 GB to unlimited	1, 5, or 10 GB
Example Price	30 days, 10 GB for €21 (China)	30 days, 10 GB for €19.99 (China)
eSIM Purchase	Website or app	Website or app
Device Compatibility	iOS and Android	iOS and Android
Support	Form, chat, email	Form, chat, email
App Ratings	4.1 (Google Play), 4.7 (Apple)	4.8 (Google Play and Apple)

In summary, both Ubigi and UPeSIM offer extensive eSIM options with over 200 destinations. While Ubigi offers more plan variations, UPeSIM’s straightforward three-plan structure makes it more affordable and accessible across all countries in its catalog.