Holafly VS UPeSIM: Who Offers the Best Travel eSIM?

Thanks to virtual SIM cards, it is now possible to subscribe to a mobile phone plan almost instantly and enjoy it immediately, without waiting to receive a SIM card. Recent smartphones indeed have a universal SIM card directly integrated into their components, which can be configured for any network and even multiple networks simultaneously! This allows you to combine your usual plan with another offer dedicated to a specific use, such as travel eSIMs. Do you want to compare the available offers for your next trip abroad? We help you make the right choice between Holafly and UPeSIM plans.

Holafly VS UPeSIM: Who Has the Best Offer?

Destinations, prices, included data, validity period... Let's first compare the catalogs of the two operators.

Holafly's eSIM Offer

Holafly offers a catalog of 183 destinations worldwide with validity periods from 1 to 90 days. It is thus possible to customize your eSIM plan to the exact day according to the length of your stay, with a decreasing price over time. The operator offers unlimited data plans for the majority of its destinations.

For example, here are the displayed prices for the United States for 1, 7, 10, and 30 days:

• 1 day for €5.90
• 7 days for €26.90
• 10 days for €33.90
• 30 days for €68.90

In addition to its country-specific offers, Holafly has several regional eSIMs that allow you to combine several countries in the same geographical area: Europe, Asia, Caribbean...

Finally, Holafly offers a global eSIM, this time with limited data, available with durations of 7, 10, 15, 20, and 30 days and prices ranging between €38.90 and €168.90.

UPeSIM's eSIM Offer

UPeSIM offers eSIM plans in over 200 destinations with validity periods of 7, 10, or 30 days. A unique amount of data is included for each validity period, regardless of the chosen country:

• 1 GB in the 7-day plan;
• 5 GB in the 10-day plan;
• 10 GB in the 30-day plan.

Depending on partnerships with local operators, the price of each data pack may vary from one country to another. For example, for the United States, the available plans are as follows:

• A 7-day 1 GB plan at €4.99;
• A 10-day 5 GB plan at €14.99;
• A 30-day 10 GB plan at €19.99.

UPeSIM also offers multi-destination packs for Europe, Africa, Asia, and Latin America but does not currently offer a global pack.

Conclusion

With 200 destinations against 183, UPeSIM displays a larger catalog than Holafly. The customizable and unlimited aspect of Holafly's plans can be attractive but comes with high prices: a 30-day Holafly plan is on average 3 times more expensive than an equivalent UPeSIM plan! Knowing that an average user consumes no more than 15 GB of data per month, one might wonder if unlimited plans are relevant at such a price.

Holafly vs UPeSIM: Which One Works Better?

From purchase to the first connection, using an eSIM should be simple to allow you to travel with peace of mind. Therefore, it's important to compare the operation and services of Holafly and UPeSIM!

How to Use a Holafly eSIM?

Holafly distributes its eSIM plans only via its website: although it has a mobile application, it only allows you to manage your lines. To subscribe to a plan with this operator, you must go through the website, validate your order, then install your eSIM using the QR code received by email with your order confirmation. You can also find your plan in the mobile application by logging in with your customer credentials to proceed with the installation without a QR code.

You need to be connected to the Internet to activate your Holafly eSIM, so it's best to activate it the day before your departure to connect without roaming charges upon arrival at your destination.

While Holafly's operation is simple, using its eSIMs presents a significant limitation: you can only use 500 MB to 1 GB per day in tethering. Knowing that 1 hour of streaming equals 1 GB, this means you won't really be able to watch content elsewhere than on your smartphone or work on your computer.

How to Use a UPeSIM eSIM?

UPeSIM distributes its plans via its website and its mobile application available on iOS and Android. Here's how to proceed for both channels:

• UPeSIM website: after validating the order, a QR Code is sent by email to proceed with the installation of the eSIM.
• UPeSIM mobile application: after purchase, the virtual SIM card is directly installed on the smartphone.
• iPhone / iPad: https://apps.apple.com/app/upesim-esim-travel-internet/id1548434253
• Android: https://play.google.com/store/apps/details?id=com.ogloba.ew.mysim.android

In both cases, the activation of the eSIM is automatic. It is therefore recommended to install it the day before or on the day of departure to avoid losing usage days and enjoy your connection upon arrival. You can then share your connection without limits on your other devices for all your uses!

Conclusion

Unlike Holafly, UPeSIM offers a multichannel experience that lets you choose between the website and the app to buy your eSIM plan. While the QR code is very simple to use, we appreciate being able to do everything from the app! UPeSIM also stands out with unlimited tethering that allows you to stream or telework without worries.

Holafly VS UPeSIM: Who Has the Best Customer Service?

When traveling, there are unforeseen events we'd rather avoid... Like an eSIM that doesn't work. To find out who offers the best service, discover the customer service operation and customer feedback of Holafly and UPeSIM.

Holafly's Support and Customer Reviews

Holafly's customer service can be contacted via a chat and a WhatsApp channel. Both operate through a chatbot that can redirect to an online advisor when necessary, after a certain number of questions. Assistance is available in several languages to facilitate the process.

Holafly receives a rating of 4.6 out of 5 on the App Store and 4.1 out of 5 on the Google Play Store. According to customer reviews available on both platforms, users are quite satisfied with Holafly's customer service. They are often annoyed by having to systematically go through a chatbot but mention correct responsiveness and commercial gestures in case of persistent problems. However, many negative reviews mention connection problems in different countries, whether it's a non-existent 4G/5G network or very slow internet speed.

UPeSIM's Support and Customer Reviews

UPeSIM's customer service can be reached via a chat that allows direct discussion with an online advisor and a contact form. Both channels promise a response in less than 15 minutes, provided by a real customer service representative. It is possible to communicate with customer service in several languages for more convenience.

On both the Apple and Android app stores, UPeSIM receives a rating of 4.8 out of 5. Customer feedback mentions good coverage and connection in many countries, as well as responsive and competent customer service. UPeSIM SIM cards are easy to install, and customer advisors are pedagogical to help those who are less comfortable with technology.

Conclusion

Overall, UPeSIM collects better customer reviews than Holafly. Users appreciate the ease of installation and the quality of the network offered by the eSIMs, as well as the responsiveness of customer service representatives for all their requests.

Summary: Holafly or UPeSIM, Which eSIM to Choose for Your Next Trip?

	Holafly	UPeSIM
Included Countries	183 destinations	200 destinations
Types of Plans	Country plans from 1 to 90 days	Country plans of 7, 10, or 30 days
Multi-destinations	Regional and global plans	Regional plans
Included Data	Unlimited data	1, 5, or 10 GB
Price Example	USA eSIM Plan 30 days: €68.90	USA eSIM Plan 30 days: €19.99
eSIM Purchase	Website only	Website or mobile app
Usage	Tethering limited to 1 GB/day	Tethering possible and unlimited
Compatible Devices	Compatible with iOS and Android	Compatible with iOS and Android
Customer Service	Chatbot, online advisor, WhatsApp	Online advisor, email
Average App Store Rating	4.3	4.8
Customer Reviews	Variable network quality, slow connection, decent customer service	Good network, quality customer service

Holafly offers a catalog of 183 destinations compared to 200 for UPeSIM. While Holafly's plans offer unlimited data, they are on average 3 times more expensive than UPeSIM for the same destination and duration, while limiting tethering. Having unlimited data is then not more advantageous than recharging a cheaper and more flexible eSIM plan.

If both operators distribute their plans via a website, only UPeSIM allows you to purchase eSIM plans directly on your smartphone and without a QR code. The Holafly app only allows you to find your internet orders and manage your eSIMs.

According to customer reviews, UPeSIM provides better coverage and a better network in most of the destinations in its catalog. Its customer service is often praised for its responsiveness and assistance. Holafly's customer reviews are a bit more mixed and notably mention an unstable network and assistance that too often consists of a simple chatbot.

At the end of this comparison, it appears that UPeSIM offers the best value for money, with affordable travel eSIMs, easy to install, and with a reliable network.